Frank Palmieri

Frank Palmieri spent 16 years in the restoration industry before launching Long Island Restoration Co. in 2011. After watching insurance-billed jobs get routed to out-of-state franchise crews following Superstorm Sandy — leaving Long Island homeowners waiting days — Frank built a local crew trained to respond within 60 minutes, any time, any day. Today the company is a preferred vendor for five Long Island insurance adjusters and a certified direct-billing partner with all major carriers.

Why Long Island Restoration Co. exists

Superstorm Sandy changed everything on Long Island in 2012. Homeowners flooded out of their homes waited days — sometimes weeks — for national franchise restoration crews to reach them from out-of-state staging points. Meanwhile, local crews who knew the island, knew the insurance adjusters, and knew the permit offices could have been on-site in an hour.

Frank built this company to close that gap. A Long Island crew, based on Long Island, with trucks staged in Bethpage and Bay Shore so that no address on the island is more than an hour from a dispatched truck. IICRC-certified technicians trained to industry standards. Direct billing with every major insurance carrier. Live 24/7 dispatch answered by a human — not an auto-attendant.

What has stayed the same since 2011

Frank still personally calls back every homeowner whose insurance claim comes in underpaid. He still walks the biggest jobs on day one. And the phone number you call at 3am still reaches a person who can dispatch a truck to your driveway in under an hour — same as it has since the day we opened.