Burst Pipe Response
Levittown, Nassau
Burst pipe under kitchen sink flooded 800 sq ft of first floor. Extracted water, removed kick plates, set up 6 air movers and 2 LGR dehumidifiers. Direct billing with Allstate.
Emergency Service
Basement Flooding Cleanup
Long Island's most common water emergency.
Long Island's high water table, old homes, and frequent storms make basement flooding the single most common water emergency we respond to. Whether it is sump pump failure, foundation seepage, a burst basement pipe, or storm-surge flooding — the playbook is the same: pump fast, extract, dry hard, and protect the structure from mold.
24/7 Response IICRC Certified Direct Insurance Billing
Request Dispatch
Truck in under 60 min
What We Do
The basement flooding playbook.
Every job follows the same checklist. No shortcuts, no improvisation, no "we'll see how it goes."
- 1
High-volume water extraction — gas pumps for deep water, truck-mounted extractors for residual
- 2
Contents triage — what can be saved, what is a loss
- 3
Demo wet carpet, padding, baseboard, lower drywall where required
- 4
Antimicrobial treatment on all exposed framing and subfloor
- 5
Structural drying with air movers and dehumidifiers (typically 5-9 days)
- 6
Final moisture readings documented for insurance
Our Process
From your phone call to a dry, documented home.
01
Emergency assessment
We arrive, evaluate water depth, source, and containment risk. If the source is still active, we shut it off first.
02
Extraction
Standing water pumped out. Truck-mounted extractors pull trapped water from carpet and porous materials.
03
Demo + antimicrobial
Non-salvageable material cut out and disposed. Exposed structure treated with EPA-registered antimicrobial.
04
Drying chamber
Air movers and LGR dehumidifiers set up in calculated positions. Daily moisture logs.
05
Rebuild handoff
Once dry, we hand off to your insurance-approved rebuild contractor — or coordinate internally if requested.
Pricing
Basement flooding cleanup typically runs $4,000-$12,000 depending on water depth, square footage, and contents. Covered by most homeowners policies when source is sudden-and-accidental.
Who it's for
Homeowners with a flooded basement from any cause: sump pump failure, burst pipe, sewer backup, storm surge, foundation seepage, groundwater intrusion.
Insurance
Sudden-and-accidental flooding (pipe burst, sump failure during active use) is typically covered. Storm surge and groundwater may require flood insurance. We help identify coverage and document claims.
Recent Dispatches
Recent basement flooding jobs on Long Island.
Basement Flooding
Garden City, Nassau
Basement flooding after heavy rain. 4 inches of water, pumped out in 2 hours, full structural drying over 5 days. Moisture readings verified dry. GEICO claim handled.
Appliance Flood
Massapequa, Nassau
Washing machine supply line failed overnight. Extracted 200 gallons from laundry room and adjacent hallway. Contents manipulation, drying chamber setup.
Sewage Cleanup
Hicksville, Nassau
Sewage backup in finished basement. Full Category 3 protocol — biohazard cleanup, antimicrobial treatment, affected materials hauled. Family relocated 72 hours.
Roof Leak Drying
Plainview, Nassau
Slow roof leak over master bedroom discovered during ceiling repaint. Cut containment, dried structure, coordinated with roofer for permanent fix.
Burst Pipe Response
Syosset, Nassau
Frozen pipe burst in wall cavity second floor. Cut drywall, extracted, set up 3 air movers in the wall cavity. State Farm direct billing. 4-day cycle.
Questions
Common questions about basement flooding.
Depends on the source. Burst pipe, failed sump pump with active coverage, appliance overflow — yes. Storm surge and groundwater through the foundation — typically require separate flood insurance. We help you figure out exactly what applies.
24/7 Emergency Dispatch
Water damage does not wait. Neither do we.
Call the 24/7 dispatch line or send the form. Truck rolls to your driveway in under 60 minutes across Nassau & Suffolk County.
Trucks deployed in under 60 minutes. Guaranteed.
1,800+
Jobs since 2011
60m
On-site response
24/7
Line always answered
(631) 641-5582
or fill out the dispatch form
Request Emergency Dispatch
Five fields. Truck rolls in under 60 minutes.