What if the water is still running when I call?

First thing we ask is whether you can shut the main off. If you cannot, we walk you through it over the phone before we hang up — and then we are en route.

Do you work with my insurance?

Yes. We are direct-billing partners with every major carrier in New York. You pay nothing until your claim settles.

Emergency Service

Burst Pipe Emergency Response

Stop the damage in minutes, not hours.

A burst pipe at 2am is not a morning problem. Every minute water sits in your home, it wicks into drywall, subfloors, and insulation — and by hour 48 you are fighting mold, not water. Our 24/7 dispatch line puts a truck in your driveway in under 60 minutes with extraction equipment, moisture meters, and a technician who can shut off your main and locate the break.

Call (631) 641-5582 Request Dispatch

24/7 Response IICRC Certified Direct Insurance Billing

Request Dispatch

Truck in under 60 min

What We Do

The burst pipe playbook.

Every job follows the same checklist. No shortcuts, no improvisation, no "we'll see how it goes."

1
Locate and isolate the leak (we can shut off the main valve if you cannot)
2
Extract standing water with truck-mounted or portable extractors
3
Remove and dispose of wet carpet, padding, and non-salvageable contents
4
Set up air movers and dehumidifiers to dry the structure
5
Daily moisture monitoring until walls and floors read dry
6
Coordinate with your insurance carrier for direct billing

Our Process

From your phone call to a dry, documented home.

Call answered in under 2 rings

Dispatch is 24/7. No voicemail. We ask three questions: address, what is leaking, is water still flowing.

Truck out in under 60 min

A 2-person crew rolls with a truck-mounted extractor, dehumidifiers, air movers, moisture meters, and wet-vac gear.

Stop, extract, document

Break isolated. Water extracted. Damage photographed and moisture-mapped for the insurance file.

Dry-down cycle

Industry-standard drying protocol using LGR dehumidifiers and focused air movement. Typical cycle 3-5 days with daily readings.

Insurance settled

We submit the Xactimate estimate directly to your adjuster and bill them — no out-of-pocket until the claim settles.

Pricing

Most burst pipe jobs run $2,500-$8,000 depending on square footage affected and whether walls need to open. Insurance covers the vast majority.

Who it's for

Homeowners with an active or recent burst pipe — copper, PEX, PVC, anywhere in the house. Frozen pipes, supply line failures, appliance hose blowouts, pinhole corrosion leaks.

Insurance

Standard homeowners policies cover sudden-and-accidental water damage from burst pipes. We bill direct with Allstate, State Farm, GEICO, Travelers, USAA, Liberty Mutual, and all major NY carriers.

Recent Dispatches

Recent burst pipe jobs on Long Island.

Burst Pipe Response

Levittown, Nassau

Burst pipe under kitchen sink flooded 800 sq ft of first floor. Extracted water, removed kick plates, set up 6 air movers and 2 LGR dehumidifiers. Direct billing with Allstate.

Basement Flooding

Garden City, Nassau

Basement flooding after heavy rain. 4 inches of water, pumped out in 2 hours, full structural drying over 5 days. Moisture readings verified dry. GEICO claim handled.

Appliance Flood

Massapequa, Nassau

Washing machine supply line failed overnight. Extracted 200 gallons from laundry room and adjacent hallway. Contents manipulation, drying chamber setup.

Sewage Cleanup

Hicksville, Nassau

Sewage backup in finished basement. Full Category 3 protocol — biohazard cleanup, antimicrobial treatment, affected materials hauled. Family relocated 72 hours.

Roof Leak Drying

Plainview, Nassau

Slow roof leak over master bedroom discovered during ceiling repaint. Cut containment, dried structure, coordinated with roofer for permanent fix.

Burst Pipe Response

Syosset, Nassau

Frozen pipe burst in wall cavity second floor. Cut drywall, extracted, set up 3 air movers in the wall cavity. State Farm direct billing. 4-day cycle.

Questions

Common questions about burst pipe.

Nassau County: under 45 minutes 24/7. Suffolk County: under 60 minutes. We maintain crews in Bethpage with 3 fully-stocked trucks ready to roll.

Water damage does not wait. Neither do we.

Call the 24/7 dispatch line or send the form. Truck rolls to your driveway in under 60 minutes across Nassau & Suffolk County.

Trucks deployed in under 60 minutes. Guaranteed.

1,800+

Jobs since 2011

60m

On-site response

24/7

Line always answered

(631) 641-5582

or fill out the dispatch form

Request Emergency Dispatch

Five fields. Truck rolls in under 60 minutes.